Privacy Policy

Information you provide Dragonfly Flower Designs directly:

We ask for certain information such as your first & last name, phone number and e-mail address when you contact us via our website online enquiry form, by email,  telephone or direct contact. We may also collect and retain any messages or further information that you provide us with. We will use this information to operate, maintain and provide our services including: features and functionality of our website, sending marketing material and/or other information that may assist with your purchase or sale.

Information we may receive from third parties:

We may receive information about you from third parties. For example, if you access our website through a third-party connection or log-in, for example, through Facebook Connect, by “following,” “liking,” adding the Dragonfly Flower Designs application, linking your account to Dragonfly Flower Designs, etc., that third party may pass certain information about your use of its service to Dragonfly Flower Designs. This information could include, but is not limited to, the user ID associated with your account (for example, your Facebook UID), an access token necessary to access that service, any information that you have permitted the third party to share with us, and any information you have made public in connection with that service. If you allow us access to your friends list, your friends’ user IDs, and your connection to those friends, may be used and stored to make your experience more social, and to allow you to invite your friends to use our website as well as provide you with updates if and when your friends join Dragonfly Flower Designs. You should always review, and if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to the Dragonfly Flower Designs website. You may also unlink your third party account from our website by adjusting your settings on the third party service.
Analytics information:

We may directly collect analytics data, or use third-party analytics tools and services, to help us measure traffic and usage trends. These tools collect information sent by your browser or mobile device, including the pages you visit and other information that assists us in improving the website.

Cookies information:

When you visit the Dragonfly Flower Designs website, we may send one or more cookies — a small text file containing a string of alphanumeric characters — to your computer that uniquely identifies your browser and lets Dragonfly Flower Designs help enhance your navigation through the site. A cookie may also convey information to us about how you use the website (e.g., the pages you view, the links you click and other actions you take), and allow us to track usage of the website over time. A persistent cookie remains on your hard drive after you close your browser. Persistent cookies may be used by your browser on subsequent visits to the site. Persistent cookies can be removed by following your web browser’s directions. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the website may not function properly if the ability to accept cookies is disabled. Location data: When you access our website by or through a mobile device, we may access, collect, monitor and/or remotely store “location data,” which may include GPS coordinates (e.g. latitude and/or longitude) or similar information regarding the location of your mobile device. Location data may convey to us information about how you browse and use the website. Some features of the website, particularly location-based services, may not function properly if use or availability of location data is impaired or disabled.

Marketing communications:

We may use the information we collect or receive, such as your email address, to communicate directly with you. If you ‘opt in’ via our website or contact us requesting information, we may send you emails containing newsletters, invitations, promotions and special offers. We only send you marketing material when you have agreed to this. If you would prefer us not to send you certain material then you can easily update your preferences or unsubscribe at any time.
Use of certain service type information we collect about you:

We use or may use cookies, log file, device identifiers, location data and clear gifs information to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the site; (b) provide custom, personalised content and information; (c) to provide and monitor the effectiveness of our Service; (d) monitor aggregate metrics such as total number of visitors, traffic, and demographic patterns; (e) diagnose or fix technology problems and (h) to automatically update the Dragonfly Flower Designs application on your mobile devices.

Sharing of your information:

We will not rent or sell your information onto third parties outside Dragonfly Flower Designs (including any parent, subsidiaries and affiliates).
Instances where we are required to share your information:

Dragonfly Flower Designs will disclose your information where required to do so by law or subpoena or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our Terms of Use or to protect the security, quality or integrity of our website; and/or (c) to exercise or protect the rights, property, or personal safety of Dragonfly Flower Designs our Users, or others.
Keeping your information safe:

Dragonfly Flower Designs will keep your contact details and other information you have provided, for as long as you require our services. When we no longer require your data and there is no need for us to keep it to comply with our legal or regulatory obligations, we will remove it from our systems. Dragonfly Flower Designs cares about the security of your information, and uses reasonable safeguards to preserve the integrity and security of all information collected through the website. However, Dragonfly Flower Designs cannot ensure or warrant the security of any information you transmit to Dragonfly Flower Designs or guarantee that information on the website may not be accessed, disclosed, altered, or destroyed. Your privacy settings may also be affected by changes to the functionality of third party sites and services that you access via the Dragonfly Flower Designs website, such as social networks. Dragonfly Flower Designs is not responsible for the functionality or security measures of any third party.
Compromise of information:

In the event that any information under our control is compromised as a result of a breach of security, Dragonfly Flower Designs will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.
Third party websites & services:

To enhance your user experience or help us improve and measure our effectiveness, Dragonfly Flower Designs may embed code from third parties on the website. Examples of such parties may include Facebook, Twitter, Pinterest, Google, YouTube, Instagram and others. These third parties may collect information about you including IP address, cookies in ways Dragonfly Flower Designs does not control. The Dragonfly Flower Designs Privacy Policy does not apply to, and we cannot control the activities of third-parties. Please consult the respective privacy policies of such third parties or contact such third parties for more information.
Links to other websites & services:

We are not responsible for the practices employed by websites or services linked to or from our website, including the information or content contained therein. Your browsing and interaction on any third-party website or service, including those that have a link or advertisement on our website, are subject to that third party’s own rules and policies. This Privacy Policy does not apply to information we collect by other means (including offline) or from other sources other than through the Dragonfly Flower Designs website.

Your data - your options:

Dragonfly Flower Designs would like to let you know that you have options in relation to the information that we have collected about you. If you are an EEA citizen you can access the information we hold about you. We will usually share this with you within 30 days of you asking for the data. If you would like a copy of your data, object to us processing your information or would like Dragonfly Flower Designs to correct or delete your data please contact us via caroline@dragonflyflowerdesigns.com